Tenants


Here at Grosvenor Properties we are proud to offer you an array of properties available in the local area.

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Referencing

In order to apply for one of our properties, you would need to complete an online application form and provide the following information and documents:

  1. Photographic I.D (passport / driving licence
  2. Proof of residency (utility bill/bank statements)
  3. Salary & employment confirmation
  4. Current and previous landlord/agents details
  5. Possible guarantor details
  6. Possible account details
  7. Honesty of all information provided is imperative otherwise it will affect your application.

Tenancy agreement

Landlords, tenants and guarantors are all required to digitally sign tenancy agreements prior to commencement of the tenancy, the agreement outlines all parties’ obligations.
Usually most tenancies are for a 6 month term to begin with and can later be renewed either on a monthly periodic lease or  for a further 6 or 12 month period.

Payments

Relevant letting fees and tenant protection information – As well as paying the monthly rent, you may also be required to make the following permitted payments. All payments are incl of VAT.

Before the tenancy starts (payable to Grosvenor Properties (UK) Ltd ‘the Agent’)

Initial Holding Deposit: 1 week’s rent
Then once referencing is complete and your application is accepted a Deposit: 5 weeks’ rent 1st months rent  due in cleared funds at least 48 hours before tenancy start date.
N.B. The Initial holding deposit can be transferred to the deposit this meaning that a 4 week payment is due to make up the full 5 week deposit that is due.

During the tenancy (payable to the Agent)

Default Fees

Where rent is unpaid 14 days after it is due, interest at Bank of England Base rate plus 3% will be charged . You can be charged the cost the landlord has to pay his lender if a mortgage payment is missed.

Lost Keys –  we will charge the actual cost of a replacement if you collect it at our office.If we have to meet you at the property we will charge our time at £15 per hour plus the cost of the lost key. If the key is lost outside of business hours you must contact an emergency locksmith and pay the cost yourself.

Damages for breach of contract

We may have to pay costs if you do not keep to the conditions of this contract. The law allows us to recover our reasonable costs from you. The costs you will have to pay are as follows.

If (other than by using a solicitor) we send you a Section 8 Housing Act 1988 notice because you have broken this agreement, you must pay our reasonable costs of not more than £35, including VAT. We will not charge you for any covering letter.

If your Bank returns a payment, you must pay our reasonable costs of not more than £35 inc vat.

If we have a genuine reason to believe that you have abandoned the property and we have to visit the property, speak to neighbours and authorities, you agree to pay our reasonable costs of not more than £50, including VAT. You can avoid that by keeping in contact.

Damage to the property caused by tenant neglect or neglect of persons invited to the property by the tenant you agree to pay the bill from the workman plus up to £50 admin costs for our time in arranging these matters.

Failure to keep appointments such as Gas Safety Inspections, periodic Inspections which had been previously agreed, unless cancelled no later than 24 hours beforehand you agree to pay an admin charge of up to £50

If you leave without giving notice you must pay rent for the period you should have given notice.  This will be claimed against the deposit if possible.

Leaving early is a breach of the tenancy and you agree to pay 1/12th the cost of Letting Agents fees for each month left on the fixed term tenancy, plus rent due until a suitable new tenant moves in, plus £75 for the cost of advertising for new tenants, showing them around the property, conducting credit and Right to Rent checks, preparing a new AST and protecting a new deposit and arranging a new Inventory.

Where rent has been overpaid during the tenancy and we incur administration costs in dealing with its calculation and repayment a fee of £25 will be charged.

If you lose your copy of the Tenancy Agreement we will provide a copy for £6 inc vat.

If you wrongfully ask for a workman to come to the property, and this is due to incorrect information or against our agent’s advice. You will have to pay the workman’s invoice.

You will pay our legal costs as ordered by the court if we have to evict you for rent arrears.

We will claim against the above from your deposit or via the small claims court.  We will not make a claim without fully proving our actual losses.

You will also be liable to pay:

Utilities – Gas, Electricity, Council tax and Water, Communications – telephone and broadband, Installation of cable/satellite, Subscription to cable/satellite supplies, Television licence, Green Deal Loans

Tenant protection

Grosvenor Properties (UK) Ltd ] is a member of UKALA (UK association of Letting Agents), we have client money protection insurance and are also members of The Property Redress Scheme.

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